Distribution List Error

Posted about 2 months ago by Khansen

K
Khansen
Un Answered

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Hi - using the standard distribution list template, not adding any other columns.  Want it to save a tab, removing the Velixo formulas and distribute by creating a draft email. It saves the file in the folder I specify, but then I get this error:



Thanks for any help!

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3 Comments

Sorted by
Gabriel Michaud

Gabriel Michaud posted about 1 month ago

Hi Kent,

I know our support team replied to you privately, but I wanted to share the solution here in case other users stumble on your post. You were running version 7.1.557.10639 of Velixo tools which is as of March 5, 2025. That was prior to introducing support for sending emails via MS Graph API. In order to be able to use the new email sending method, you need a more recent version of Velixo Tools (link to the latest Insider), and, at the same time, uninstall existing legacy Outlook. 

We will add an automatic update mechanism in the near future so that users know when a newer version is available.

Thanks!

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Gabriel Michaud

Gabriel Michaud posted about 1 month ago

I believe we should fully support the new Outlook at this stage; we've introduced a completely new way to send the e-mail for people on the new Outlook. I'll forward this to engineering for review.

Thanks!

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K

Khansen posted about 2 months ago

I figured it out.  I had to switch to the "Old" Outlook and it worked.  Also, just an FYI that I have to save the distribution files offline (i.e. not on Sharepoint); if I don't do this, then it thinks the file is being used by someone else and errors out.

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