# Distribution error Exception from HRESULT: 0x800A03EC

**URL:** <https://community.velixo.com/t/distribution-error-exception-from-hresult-0x800a03ec/96>\
**Category:** Q&A\
**Tags:** Acumatica\
**Created:** [April 11, 2025, 10:41am UTC](https://community.velixo.com/t/distribution-error-exception-from-hresult-0x800a03ec/96 "2025-04-11T10:41:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mari\_Liis\_Brough2](https://community.velixo.com/letter_avatar_proxy/v4/letter/m/e68b1a/32.png) [@Mari\_Liis\_Brough2](https://community.velixo.com/u/Mari_Liis_Brough2)\
**Post date:** [April 11, 2025, 10:41am UTC](https://community.velixo.com/t/distribution-error-exception-from-hresult-0x800a03ec/96/1 "2025-04-11T10:41:17Z")

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I am getting an error Exception from HRESULT: 0x800A03EC when distributing.  
The distribution manages to create the file and auto-hide rows but does not create email.  
I have checked Name Manager for anything obvious. Also, the same distribution worked fine before, but stopped working and gives the same error every time, even when distributing just one row.  
Any ideas?

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**Author:** ![Harry](https://community.velixo.com/user_avatar/community.velixo.com/harry/32/21_2.png) [@Harry](https://community.velixo.com/u/Harry)\
**Post date:** [April 11, 2025, 2:51pm UTC](https://community.velixo.com/t/distribution-error-exception-from-hresult-0x800a03ec/96/2 "2025-04-11T14:51:58Z")

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The error is an Excel automation error. I would definitely pass this along to the Velixo Help Desk.

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**Author:** ![Gabriel](https://community.velixo.com/user_avatar/community.velixo.com/gabriel/32/7_2.png) [@Gabriel](https://community.velixo.com/u/Gabriel)\
**Post date:** [April 22, 2025, 12:26pm UTC](https://community.velixo.com/t/distribution-error-exception-from-hresult-0x800a03ec/96/3 "2025-04-22T12:26:38Z")

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Hi Mari-Liis,

Did you end up creating a support ticket for this issue? Is there any chance you’re using the “new” Outlook on Windows? The current e-mail feature _only_ supports the classic version of Outlook. To revert back, follow the instructions in this video: [https://www.youtube.com/watch?v=w5D4KI4dSYM](https://www.youtube.com/watch?v=w5D4KI4dSYM)

Note that we intend to update this feature to support modern Outlook (and other e-mail clients as well) in the future.

Gabriel.

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**Author:** ![Mariliis\_brough](https://community.velixo.com/letter_avatar_proxy/v4/letter/m/ac91a4/32.png) [@Mariliis\_brough](https://community.velixo.com/u/Mariliis_brough)\
**Post date:** [April 24, 2025, 3:09am UTC](https://community.velixo.com/t/distribution-error-exception-from-hresult-0x800a03ec/96/4 "2025-04-24T03:09:21Z")

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Hi!

The error was only on my machine and nobody could repeat. And today, like magic, its working fine for me as well. I am not using modern outlook.

Thanks,

Mari-Liis

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**Author:** ![Harry](https://community.velixo.com/user_avatar/community.velixo.com/harry/32/21_2.png) [@Harry](https://community.velixo.com/u/Harry)\
**Post date:** [April 25, 2025, 8:17pm UTC](https://community.velixo.com/t/distribution-error-exception-from-hresult-0x800a03ec/96/5 "2025-04-25T20:17:14Z")

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Thanks for the update, Mariliis.