Error! An item with the same key has already been added.

Q&A
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1

Recent Upgrade by MYOB Acumatica and now we cannot get our Velixo reports to work Constant error message with financial periods.

Have cleared Cache but still not working any suggestions why? Is it just us or everyone that got the upgrade
2

Sandra -

If clearing the cache:

NX:

779×254 14 KB

Classic:

522×401 24.7 KB

Followed by:

  • Saving the file

  • Close all open Excel instances

  • Restarting Excel

  • Reopening the file

  • and then performing a Full Refresh:

NX:

433×422 21.1 KB

Classic:

543×269 23 KB

Does not resolve the issue, I would have to suggest reaching out to [email protected] for further analysis.

3

Thank you - tried all of these but did not work. Our MYOBA consultant support said there was an Update to Velixo after they recently performed an Upgrade of MYOBA. So once they install that, I hope it will work.