Journal Entries Not Refreshing

Q&A
1

Hello,

So when we make an entry, go into our report and refresh. Everything pulls in our report. However, If we make an edit to the entry and than go back into our Velixo report, the entry won’t fully update and will be out of balance.

Any ideas how we could correct that?

2

Hi Nathan,

Please try to Clear Cache on Velixo NX ribbon. And then do Refresh → Entire Workbook.

1421×172 24.9 KB

3

Thank you Miron, this resolved the issue. Thanks!

4

Nathan,

Just wanted to confirm – was it a row that you deleted in the GL Transaction that was still appearing?

Gabriel